QUALITY MANAGEMENT PRINCIPLES ACCORDING TO THE AST ISO 9004-2012 STANDARD

A.K. MIRZABEKYAN; S.R. DALLAKYAN; K.L. MIRZABEKYAN

QUALITY MANAGEMENT PRINCIPLES ACCORDING TO THE AST ISO 9004-2012 STANDARD

Authors

A.K. MIRZABEKYAN National Polytechnic University of Armenia Author
S.R. DALLAKYAN National Polytechnic University of Armenia Author
K.L. MIRZABEKYAN National Polytechnic University of Armenia Author

Keywords:

customer orientation, leadership, employee engagement

Abstract

The standardized description of 8 principles of quality management is presented. Examples of the benefits and advantages of their usage are described.

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03.04.2026

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Vol. 1 (2020)

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A.K. MIRZABEKYAN, S.R. DALLAKYAN , K.J. MIRZABEKYAN, QUALITY MANAGEMENT OF AN ENTERPRISE , Proceedings of Annual Conferences of NPUA: Vol. 1 (2020)
S.R. DALLAKYAN , K.J. MIRZABEKYAN, A.K. MIRZABEKYAN, SOME ISSUES ON THE BUSINESS PROCESS DESIGN AND DOCUMENTATION , Proceedings of Annual Conferences of NPUA: Vol. 1 (2016)
K.D. MIRZABEKYAN, S.R. DALLAKYAN , PROCESS APPROACH TO THE ORGANIZATION ACTIVITIES , Proceedings of Annual Conferences of NPUA: Vol. 1 (2018)
A.K. MIRZABEKYAN, S.R. DALLAKYAN , K.J. MIRZABEKYAN, THE ESSENCE OF THE TERMS “MANAGEMENT” AND “CONTROL” IN THE QUALITY MANAGEMENT , Proceedings of Annual Conferences of NPUA: Vol. 2 (2021)
K.J. MIRZABEKYAN, S.R. DALLAKYAN , A.K. MIRZABEKYAN, ISSUES ON CONTROLLING THE EXPENDITURES FOR THE QUALITY OF INSTRUMENT-MAKING PRODUCTS , Proceedings of Annual Conferences of NPUA: Vol. 1 (2015)

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QUALITY MANAGEMENT PRINCIPLES ACCORDING TO THE AST ISO 9004-2012 STANDARD

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