SOME ISSUES ON THE BUSINESS PROCESS DESIGN AND DOCUMENTATION

Authors

S.R. DALLAKYAN National Polytechnic University of Armenia Author
K.J. MIRZABEKYAN National Polytechnic University of Armenia Author
A.K. MIRZABEKYAN National Polytechnic University of Armenia Author

Keywords:

business processes, quality management systems, certification, block diagram

Abstract

Issues on the design and documentation of business processes in the quality management systems (QMS) are considered according to the ISO 9000 international standards’ requirements. Business processes, describing block diagrams are introduced which can be used in the development, implementation and certification of the quality management system for domestic enterprises.

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17.07.2026

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